FAQ'S

 

 

What should my child wear?

Our sessions are very active so children should wear loose, comfortable clothing and trainers. We have a Little RugBees kit available to purchase here also.

How long are Little RugBees sessions?

Our 18 months - 3 year sessions are 30 minutes long as we find this is the perfect length of time to keep our younger age group engaged and focused. The two older age groups have 45 minute sessions.

Do I need to bring anything with me to a session?

We ask all children to have appropriate clothing and a bottle of water as we will be keeping active throughout the session.

During the colder weather we suggest bringing a light coat and hat to keep warm.

Will there be parking?

All of our venues have parking on site.

What if I am unable to make a session?

Unfortunately we are unable to offer refunds on missed sessions but we do offer a 'Send A Friend' option. 

The Send a friend alternative means you can offer your place to another child so long as they are the same age for the group you attend. If you would like to use this option we ask that you let your coach know before the session for safety purposes.

Is there a waiting list?

If the session you are looking for is fully booked there will be an option to be added to the waiting list. We will be in contact with you as soon as a space becomes available.

How do I book the next term?

Your space will automatically be kept for the next terms sessions unless you notify us that you would not like to continue. Payment for the next term will need to be made when the dates are released.

Do you offer a free trial session?

We truly believe that your child will love their first session and will look forward to coming back but if for any reason you feel you would not like to continue beyond the first class then we will offer a full refund of your term fees. We ask you to notify us within 24 hours of the first session if you would not like to continue.